Numerical implementation of indicators and statistical control tools in monitoring and evaluating CACEI-ISO indicators of study program in industrial process by systematization | Zendy

Cota Ayala Gabriela | Zendy; Angelica Karlos Real Francia | Zendy; Alvarado Edqar Ivan Ramirez | Zendy

Open Access

Numerical implementation of indicators and statistical control tools in monitoring and evaluating CACEI-ISO indicators of study program in industrial process by systematization

Author(s) -

Cota Ayala Gabriela,

Angelica Karlos Real Francia,

Alvarado Edqar Ivan Ramirez

Publication year - 2016

Publication title -

educational research and reviews

Language(s) - English

Resource type - Journals

ISSN - 1990-3839

DOI - 10.5897/err2015.2295

Subject(s) - performance indicator , accreditation , certification , quality (philosophy) , control (management) , process management , statistical process control , process (computing) , quality management system , metric (unit) , computer science , quality management , operations management , engineering management , engineering , business , management system , marketing , artificial intelligence , operating system , philosophy , epistemology , political science , economics , law , economic growth

The research was conducted to determine if the study program of the career of industrial processes Technological University of Chihuahua, 1 year after that it was certified by CACEI, continues achieving the established indicators and ISO 9001: 2008, implementing quality tools, monitoring of essential indicators are determined, flow charts are developed and introduced to strengthen the quality management system, the website was designed to systematize finally implemented for each requirement primary control indicator and their respective metric to measure performance and determined that 17 indicators are being met extensively, five indicators were moderately satisfied and 3 indicators are not met, it has a 12% failure of the primary indicators measured during the study period 2014-2015. Key words: Accreditation Board of Engineering Education (CACEI), ISO 9001: 2008, tracking.

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