Open AccessThe role of service attributes in customer satisfaction: An analysis of classified hotels in Cameroon
Author(s) -
Ndeme Richard Nkene,
Nkiendem Felix,
Innocent Essomme,
Fokeng Sylvie and
Publication year - 2018
Publication title -
african journal of business management
Language(s) - English
Resource type - Journals
ISSN - 1993-8233
DOI - 10.5897/ajbm2017.8461
Subject(s) - customer satisfaction , dimension (graph theory) , service (business) , marketing , word of mouth , service quality , business , service recovery , psychology , work (physics) , engineering , mathematics , mechanical engineering , pure mathematics
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