Predictors of effective change management: A literature review
Author(s) -
William Makumbe
Publication year - 2016
Publication title -
african journal of business management
Language(s) - English
Resource type - Journals
ISSN - 1993-8233
DOI - 10.5897/ajbm2016.8208
Subject(s) - change management (itsm) , key (lock) , employee engagement , order (exchange) , business , process management , managing change , knowledge management , psychology , public relations , political science , computer science , marketing , computer security , finance , lean manufacturing
The purpose of this study was to bring together and analyze significant writings on change management in order to establish key variables in effective change management. Whilst there are many change models that have prescribed stages involved in implementing successful change management, a synthesis of the actual key variables that act as a bedrock in effective organisation change is missing in literature. The literature review undertaken in this study therefore sought to summarise the models by explaining the key predictors of effective change management. This article argues that Change leadership, communication, employee engagement and employee commitment are key variables in successful organisation change implementation. Key words: Change leadership, change communication, employee engagement,employee commitment.
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