Open AccessCustomer relationship satisfaction and revenge behaviors: Examining the effects of power
Author(s) -
Mdakane Simphiwe,
Muhia Anne,
Rajna Trilby,
Botha Elsamari
Publication year - 2012
Publication title -
african journal of business management
Language(s) - English
Resource type - Journals
ISSN - 1993-8233
DOI - 10.5897/ajbm12.953
Subject(s) - reputation , psychology , empowerment , customer satisfaction , marketing , quality (philosophy) , social psychology , commit , service (business) , power (physics) , business , political science , law , computer science , physics , quantum mechanics , philosophy , epistemology , database
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