Diffusion of Internet Protocol Television (IPTV) service demands: An empirical study in the Serbian market
Author(s) -
Radojicic Valentina,
Bakmaz Bojan,
Goran Marković
Publication year - 2011
Publication title -
african journal of business management
Language(s) - English
Resource type - Journals
ISSN - 1993-8233
DOI - 10.5897/ajbm10.605
Subject(s) - iptv , internet protocol , the internet , telecommunications , service provider , protocol (science) , service (business) , business , diffusion , order (exchange) , computer science , marketing , world wide web , finance , medicine , physics , alternative medicine , pathology , thermodynamics
In this paper, we consider diffusion process of new services in the residential market. We described the main influences and decision factors of new telecommunication services adoption. In order to forecast the adoption of new service, diffusion theory is applied. Building upon the Bass diffusion model, we proposed an innovative approach, which encompasses a new model for residential market potential estimation. Based on such analyses, we performed the forecast of Internet Protocol Television (IPTV) demand in the Serbian market until the end of the year 2012. Such forecast are not only important for the providers introducing the innovation service, but also for all others that provide related services that complement or substitute for the innovation. Key words: Diffusion theory, forecasting, Internet Protocol Television (IPTV), market potential, operator.
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