OPAC Queries at a Medium-Sized Academic Library | Zendy

Heather Lea Moulaison | Zendy

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OPAC Queries at a Medium-Sized Academic Library

Author(s) -

Heather Lea Moulaison

Publication year - 2008

Publication title -

library resources and technical services

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.342

H-Index - 24

eISSN - 2159-9610

pISSN - 0024-2527

DOI - 10.5860/lrts.52n4.230

Subject(s) - computer science , public access , information retrieval , transaction log , world wide web , database transaction , library catalog , online search , academic library , database , library science

Patron queries at a four-year comprehensive college’s online public access catalog were examined via transaction logs from March 2007. Three representative days were isolated for a more detailed examination of search characteristics. The results show that library users employed an average of one to three terms in a search, did not use Boolean operators, and made use of limits one-tenth of the time. Failed queries remained problematic, as a full one-third of searches resulted in zero hits. Implications and recommendations for improvements in the online public access catalog are discussed.

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