Virtual Reference Training: The Second Generation | Zendy

Lynn Westbrook | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Virtual Reference Training: The Second Generation

Author(s) -

Lynn Westbrook

Publication year - 2006

Publication title -

college and research libraries

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 1.886

H-Index - 52

eISSN - 2150-6701

pISSN - 0010-0870

DOI - 10.5860/crl.67.3.249

Subject(s) - computer science , training (meteorology) , multimedia , cognition , psychology , physics , neuroscience , meteorology

First-generation digital reference training centered on technology, policies, procedures, and basic online communication tactics. Recent research and theoretical developments in adult education, digital communication, cognitive psychology, and human–computer interaction can move digital reference training into its second generation. Synthesizing current interdisciplinary developments, this paper presents four overarching guidelines and essential training principles for each stage of the reference interview.

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research