Understanding Preferences for Search System Interfaces and the Role of Emotive Forces: A Research Challenge

Information professionals have observed that Web-based search interfaces simplify database searching and are preferred over other interfaces. A further anecdotal observation is that their features, in comparison to other interfaces, enhance the quality of search sessions, resulting in better outcomes. One explanation is that Web interfaces ease the negative emotive forces searchers experience with other interfaces. This paper examines the challenges in designing a research method to test the validity of these assumptions and observations. Although Web interfaces may provide a more supportive search setting, particularly for less experienced searchers, there is no evidence they contribute to better search outcomes.