How Users Search the Library from a Single Search Box
Author(s) -
Cory Lown,
Tito Sierra,
Josh Boyer
Publication year - 2013
Publication title -
college and research libraries
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.886
H-Index - 52
eISSN - 2150-6701
pISSN - 0010-0870
DOI - 10.5860/crl-321
Subject(s) - library catalog , computer science , information retrieval , world wide web , search engine , keyword search , online search , data science
Academic libraries are turning increasingly to unified search solutions to simplify search and discovery of library resources. Unfortunately, very little research has been published on library user search behavior in single search box environments. This study examines how users search a large public university library using a prominent, single search box on the library website. The article examines two semesters of real-world data, totaling nearly 1.4 million transactions. Findings include that unified library search is about more than the catalog and articles, though these predominate. Additionally, a small number of the most popular search queries accounts for a disproportionate amount of the overall queries. Also discussed are the merits of ongoing evaluation of library user search behavior.
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