Ontology based Knowledge Management for Administrative Processes of University

Knowledge management is a challenging task\udespecially in administrative processes with a typical workflow\udsuch as higher educational institutions and Universities. We\udhave proposed a system aSPOCMS (An Agent-based Semantic\udWeb for Paperless Office Content Management System) that\udaims at providing paperless environment for the typical\udworkflows of the universities, which requires ontology based\udknowledge management to manage the files and documents of\udvarious departments and sections of a university.\udIn Semantic Web, Ontology describes the concepts,\udrelationships among the concepts and properties within their\uddomain. It provides automatic inferring and interoperability\udbetween applications which is an appropriate vision for\udknowledge management. In this paper we discussed, how\udSemantic Web technology can be utilized in higher educational\udinstitution for knowledge representation of various resources\udand handling the task of administrative processes. This requires\udexploitation of knowledge of various resources such as\uddepartment, school, section, file and employee etc. of the\udUniversity by aSPOCMS which is built as an agent-based\udsystem using the ontology for communication between agent,\uduser and for knowledge representation and management