Measuring Corporate Social Responsibility Based on a Fuzzy Analytical Hierarchy Process

With increasing social awareness on the issue of corporate social responsibility (CSR), the measurement of CSR has received considerable attention in both academic literature and managerial practice. Following a review of CSR theory development and the literature on measures of CSR, this paper proposes a systematic approach to measure CSR using fuzzy analytical hierarchy process (FAHP). In addition, a preliminary investigation is presented to explain how the approach can help in evaluating CSR in practice.