Improving the Quality of the User Experience by Query Answer Modification | Zendy

João Pedro Valladão Pinheiro | Zendy; Marco A. Casanova | Zendy; Elisa Menendez | Zendy

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Improving the Quality of the User Experience by Query Answer Modification

Author(s) -

João Pedro Valladão Pinheiro,

Marco A. Casanova,

Elisa Menendez

Publication year - 2020

Language(s) - English

Resource type - Conference proceedings

DOI - 10.5753/sbbd.2020.13646

Subject(s) - computer science , presentation (obstetrics) , dialog box , heuristics , process (computing) , information retrieval , quality (philosophy) , query expansion , web query classification , query language , query optimization , web search query , human–computer interaction , world wide web , search engine , programming language , medicine , philosophy , epistemology , radiology , operating system

This paper proposes a process that modifies the presentation of a query answer to improve the quality of the user’s experience. The process is particularly useful when the answer is long and repetitive. The process reorganizes the original query answer by applying heuristics to summarize the results and to select template questions that create a user dialog that guides the presentation of the results.

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