The Catch-22 of Countering a Moral Occupational Stigma in Employee-Customer Interactions
Author(s) -
Sven Mikolon,
Sascha Alavi,
Anika Reynders
Publication year - 2020
Publication title -
academy of management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 11.193
H-Index - 318
eISSN - 1948-0989
pISSN - 0001-4273
DOI - 10.5465/amj.2018.1487
Subject(s) - stigma (botany) , psychology , social psychology , organizational behavior , marketing , business , public relations , political science , psychiatry
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