INSATISFAÇÃO NO TRABALHO DE ENFERMEIROS DE UM HOSPITAL UNIVERSITÁRIO

This study aimed to identify the factors which cause dissatisfaction in the work of nurses in a university hospital. A total of 15 nurses participated in this qualitative study with a descriptive-exploratory approach. Data collection occurred in November 2011 – May 2012 through semi-structured interviews; the accounts were subjected to Content Analysis. The category termed Experiences of dissatisfaction in the work of the nurse was obtained as a result, with the following subcategories: the lack of co-operation between colleagues, work overload, non-recognition of the work undertaken, the scarcity of human and material resources, and the work in a public institution. It is concluded that the experiences of dissatisfaction identified are related both to personal and institutional aspects.