ENFERMEIRAS REFLETINDO SOBRE SEU PROCESSO DE TRABALHO

A qualitative, descriptive and exploratory study that aimed to promote the reflection of nurses about their work process. It was conducted in a large hospital in the southern region of Rio Grande do Sul, during the months of February and March 2008, with eleven nurses. The focus group was used as a technique for data collection and the content analysis technique for their treatment. Two meetings were carried out; the first approached the nursing work process: its stages, emphasizing the action and the discourse, concepts proposed by Hannah Arendt. After that, the group discussed actively. In the second meeting, data obtained in the first meeting were presented, discussed and validated by the participants. It was realized the importance that nurses assign to the need of reflecting on their work process, for believing that by doing that, the adversities experienced in the hospital it could be overcame.