A negociação dos mal-entendidos em interações no Twitter

In this paper, we set out to identify misunderstandings in a corpus of messages posted in an internet environment. We seek to describe how the interlocutors, through discursive linguistic strategies, operate in the organization of the written virtual text, in order to monitor the misunderstandings, in order to proceed with the approach of the subject in communication. For the development of this study, we selected digital conversations, or rather tweets produced by profiles qualified as public figures interacting with their followers, on the social network Twitter. In the corpus analysis, we observed that, in the event of misunderstanding, the interlocutors use metadiscursive procedures to try to solve these misunderstandings that jeopardize the success of the interaction. To support this work, we resort to the theoretical assumptions coming from Conversational Ethnomethodology and Interactional Linguistics. We intend to demonstrate with this study that the interlocutors mobilize different operations on the very act of saying, in an attempt to negotiate misunderstandings, in order to ensure understanding as well as a minimum of harmony in their discursive practices in the digital context.