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An analysis of various reports concerning recent risks and crises which have escalated in the Swiss administrations shows that there has been a combination of failures in three, often over lapping, areas: organisation, leadership and information, communication and documentation. A crisis or a risk generally occurs when there is a chain of individual weaknesses throughout the three levels. Therefore it is essential to identify these weaknesses in everyday life and openly discuss and strive to correct them.

Nach der Krise ist vor der Krise: Welche Lehren sind aus aktuellen Ereignissen für den Umgang mit Risiken und Krisen im öffentlichen Sektor zu ziehen?