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Organizing for quality: the improvement journeys of leading hospitals in Europe and the United States
Author(s) -
Simon Neby
Publication year - 2009
Publication title -
international journal of integrated care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.083
H-Index - 32
ISSN - 1568-4156
DOI - 10.5334/ijic.306
Subject(s) - quality management , quality (philosophy) , business , process management , operations management , public administration , political science , marketing , engineering , service (business) , philosophy , epistemology
The empirical theme for this book is quality improvement (QI), whereas the more theoretical aspects concern a range of issues common to organization theory. The book essentially provides a collection of seven case studies of successful QI adventures. It is through focusing on the complex organizational contexts of QI that the book contributes to those interested in integrated care; a main theme is in fact the integration of QI into the organizational settings of healthcare providers in Europe and the US.

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