Open AccessERP software quality assessment using fuzzy VIKOR
Author(s) -
Seyyed Mohammad Ali Khatami Firouzabadi,
Seyyed Mohammad Tabatabaei Mehrizi
Publication year - 2015
Publication title -
uncertain supply chain management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.395
H-Index - 16
eISSN - 2291-6830
pISSN - 2291-6822
DOI - 10.5267/j.uscm.2014.12.001
Subject(s) - software , quality (philosophy) , computer science , fuzzy logic , software quality , business , operations management , process management , software development , artificial intelligence , operating system , engineering , epistemology , philosophy
Article history: Received July 18, 2014 Accepted December 1 2014 Available online December 6 2014 Enterprise Resource Planning System is an important investment for organizations and determines future competitiveness and performance of a firm, which could be substantially effective. The primary objective of enterprise resource planning systems is to consolidate operational procedures among various departments, management information systems and resource allocation of the companies. Given the fact that the selection process for enterprise resource planning system is a multi-criteria decision problem and there are some ambiguities with various criteria, the use of fuzzy logic is inevitable, therefore, in this study, the main indices and standardized evaluation software enterprise resource planning system identification were used to rank six software packages including Oracle, SAP, SSA Global Solution, Sage Group, Microsoft Business Solution, People Soft focus. The results indicate that the highest priority is associated with the SAP software. Growing Science Ltd. All rights reserved. 5 © 201
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