Open AccessRole of Citizens in the Development of Smart Cities: Benefit of Citizen’s Feedback for Improving Quality of Service
Author(s) -
Priyanka Singh,
Fiona Lynch,
Markus Helfert
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.5220/0010442000350044
Subject(s) - quality (philosophy) , service (business) , computer science , service quality , business , marketing , philosophy , epistemology
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