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Cognitive computing systems and public value: The case of chatbots and public service delivery
Author(s) -
Tendai Makasi
Publication year - 2022
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.5204/thesis.eprints.230002
Subject(s) - chatbot , public value , value (mathematics) , service (business) , public service , interpretation (philosophy) , service delivery framework , public sector , knowledge management , computer science , public relations , business , world wide web , political science , marketing , machine learning , law , programming language

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