The conceptualization and investigation of user capital and its impact on effective use and information systems success | Zendy

Rebekah Eden | Zendy

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The conceptualization and investigation of user capital and its impact on effective use and information systems success

Author(s) -

Rebekah Eden

Publication year - 2017

Language(s) - English

Resource type - Dissertations/theses

DOI - 10.5204/thesis.eprints.107158

Subject(s) - conceptualization , construct (python library) , competence (human resources) , knowledge management , field (mathematics) , information system , capital (architecture) , computer science , test (biology) , psychology , social psychology , engineering , artificial intelligence , mathematics , paleontology , archaeology , biology , pure mathematics , electrical engineering , history , programming language

The use and success of Information Systems (IS) is becoming increasingly reliant on users. Therefore, this study sought to develop and test a construct around the notion of User Capital, which this research defines as the attributes possessed by an individual that enable them to use an IS to perform tasks. User Capital was formed by the dimensions of self-regulation, competence, mastery orientation, and attitude. To test the construct a largely quantitative field study approach was adopted. User Capital was found to be a significant driver of effective use and a key construct in the examination of IS success

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