Ferramentas de criação aplicadas em Curso Piloto de Sistema Produto+Serviço (PSS)

The following article intends to explore the applied creativity tools within in the Pilot Course of Product + Service System (PSS), formulated as part of a LeNS-Learning Network on Sustainability initiative. The article aims to analyze the interaction of students with the tools of creativity applied in the generation of new PSSs. In many situations, the existing product-oriented creativity tools are applied in the creation of PSSs, but these are not always adequate, especially for the intangible services dimension, in which one must think of every experience of different users. The method used in this article included a bibliographic survey, followed by exploratory case study and analysis through the application of a questionnaire. The research allowed to analyze the interactions with the applied creativity tools, in order to identify emphases and gaps and contribute to the process of creating new PSSs.