Total Quality Management for Software Development | Zendy

Amal Alhassan | Zendy; Weam Alzahrani | Zendy; Azrilah Abdulaziz | Zendy

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Total Quality Management for Software Development

Author(s) -

Amal Alhassan,

Weam Alzahrani,

Azrilah Abdulaziz

Publication year - 2017

Publication title -

international journal of computer applications

Language(s) - English

Resource type - Journals

ISSN - 0975-8887

DOI - 10.5120/ijca2017912850

Subject(s) - computer science , quality (philosophy) , software , software engineering , engineering management , operating system , philosophy , epistemology , engineering

In this paper, we discuss the concept and principles of successful the total quality management (TQM) implementation. The paper briefly explains the similarities between software development process and product development process. In addition, overview quality measures during the software development life cycle (SDLC). Finally, the paper describes the Deming's quality management method and his fourteen points to implement TQM. The paper discusses how to apply Deming's method in software development process and provides recommendations to ensuring success during TQM implementation.

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