Usability Framework for E-Government Services in Developing Countries | Zendy

Edward Kirui | Zendy; Rehema Baguma | Zendy; Kemei Peter | Zendy

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Usability Framework for E-Government Services in Developing Countries

Author(s) -

Edward Kirui,

Rehema Baguma,

Kemei Peter

Publication year - 2016

Publication title -

international journal of computer applications

Language(s) - English

Resource type - Journals

ISSN - 0975-8887

DOI - 10.5120/ijca2016908915

Subject(s) - usability , computer science , e government , government (linguistics) , developing country , world wide web , human–computer interaction , information and communications technology , economic growth , linguistics , philosophy , economics

Lack of usability frameworks for developing countries has contributed to designing and deploying systems that fails at a high rate. This paper discusses a research effort on how rejuvenated Living Lab concept can contribute to designing usability frameworks for developing countries. Living Lab is a user centric innovative setting that involves everyday practices and research that facilitates user influence approach in an open and distributed innovation processes. The concept enables engaging relevant partners in a real life context for addressing usability issues.

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