SICE: An Enhanced Framework for Design and Development of Speech Interfaces on Client Environment

VoiceXML has emerged as standard for developing IVRS based telephony applications. It provides the requisite robustness and control over dialogue based delivery over telephone line. This paper presents a framework based on VoiceXML specifications for developing web based interactive voice applications. Communications are made using VOIP; therefore, user does not have the dependency on telephony interface as required by existing VoiceXML specifications. Besides, it is able to handle the complex and voluminous information of web. The framework demonstrates the best practice of application design, development and software engineering.