Improving High-Tech Product Development through Communication Audits | Zendy

Mirja Väänänen | Zendy; Pekka Belt | Zendy; Janne Härkönen | Zendy; Matti Möttönen | Zendy

AI Assistant Blog Pricing

Home ZAIA Blog

Open Access

Improving High-Tech Product Development through Communication Audits

Author(s) -

Mirja Väänänen,

Pekka Belt,

Janne Härkönen,

Matti Möttönen

Publication year - 2012

Publication title -

technology and investment

Language(s) - English

Resource type - Journals

eISSN - 2150-4059

pISSN - 2150-4067

DOI - 10.4236/ti.2012.31004

Subject(s) - audit , process management , new product development , process (computing) , product (mathematics) , information and communications technology , business , high tech , knowledge management , computer science , marketing , accounting , world wide web , geometry , mathematics , political science , law , operating system

Functional communication is a necessity to succeed in high technology product development where projects typically are multi-site, multi-cultural, multi-technical, and products are complex. The aim of this study is to clarify what kind of process is suitable for assessing the effectiveness of communication in high-tech product development. Based on the literature analysis, a communication audit process is constructed and tested in five product development projects of different information and communication technology (ICT) companies. Based on test case experiences and analyses, this study proposes a streamlined communication audit process. An outcome of this paper is a streamlined communi-cation audit process that provides benefits for companies, but does not burden the organisation unnecessarily. Man-agers of high-tech companies can utilise the developed process for enhancing communication in their product devel-opment

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research