Usability Evaluation of Independent-Sales B2C Fashion Website Based on Consumer’s Perspective
Author(s) -
Min Li,
Yue-ying Ren,
Zhu Zhu
Publication year - 2013
Publication title -
ibusiness
Language(s) - English
Resource type - Journals
eISSN - 2150-4075
pISSN - 2150-4083
DOI - 10.4236/ib.2013.53b020
Subject(s) - usability , perspective (graphical) , web usability , advertising , quality (philosophy) , computer science , world wide web , marketing , business , human–computer interaction , artificial intelligence , philosophy , epistemology
Based on consumer’s perspective, according to Microsoft Usability Guidelines (MUG), evaluation system of independent-sales B2C fashion website usability was established. Six independent-sales B2C fashion websites were selected to be tested. The questionnaire results were analyzed by gray correlation analysis, two-step cluster analysis and hierarchical cluster analysis, leading to a usability classification and characteristic description, which indicated the quality of usability of the selected fashion websites.
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