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El influencer 2.0 turístico: de turista anónimo a líder de opinión
Author(s) -
AlbaMaría MartínezSala,
Juan MonserratGauchi,
Jesús SegarraSaavedra
Publication year - 2019
Publication title -
revista latina de comunicación social
Language(s) - Spanish
Resource type - Journals
ISSN - 1138-5820
DOI - 10.4185/rlcs-2019-1388
Subject(s) - influencer marketing , humanities , political science , geography , art , business , relationship marketing , marketing , marketing management
espanolIntroduccion y objetivo. Esta investigacion se centra en la figura del influencer en el sector turistico y en su integracion en las estrategias de comunicacion de los principales destinos espanoles. Metodologia. Se procede a un analisis del alcance de los principales influencers 2.0 turisticos en el conjunto de redes sociales y, de forma especifica, en Facebook. En esta red social se evalua, ademas, su potencial comunicativo y relacional mediante un analisis de contenido cuantitativo. El estudio se completa con el punto de vista de los responsables de comunicacion digital de la muestra de destinos. Resultados y conclusiones. Se confirma la importancia y ventajas del influencer 2.0 turistico, asi como su plena implementacion en las estrategias de comunicacion turistica. La investigacion y sus conclusiones son una contribucion al escaso cuerpo teorico sobre esta figura en el sector turistico. Asi mismo, el proceso metodologico constituye un modelo de seleccion de influencers 2.0 turisticos de interes academico y profesional. EnglishIntroduction. This research examines the role of theinfluencer in the tourism sector and its integration into the communication strategies of the main Spanish destinations. Methods. The study is based on the analysis of the reach of the main influencer tourists 2.0 in social networks and, specifically, on Facebook. Influencers’ communicative and relational potential is evaluated in this social network by means of quantitative content analysis. The study is complemented with an analysis of the opinions of the digital communication managers of the selected sample of destinations. Results and conclusions. The results confirm the importance and advantages of the influencer tourist 2.0, as well as its full implementation in tourism communication strategies. The study and its conclusions contribute to the scarce theoretical body on the role of the influencer in the tourism sector. Likewise, the methodological process constitutes a model for the selection of influencer tourists 2.0, which is of great academic and professional interest.

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