Open AccessPatients’ perceptions of the triage system in a primary healthcare facility, Cape Town, South Africa
Author(s) -
Adeloye Adeniji,
Robert Mash
Publication year - 2016
Publication title -
african journal of primary health care and family medicine
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.654
H-Index - 20
eISSN - 2071-2936
pISSN - 2071-2928
DOI - 10.4102/phcfm.v8i1.1148
Subject(s) - triage , medicine , medical emergency , health care , nursing , qualitative research , patient satisfaction , social science , sociology , economics , economic growth
In public healthcare facilities, where the patient numbers and the available resources are often disproportionate, triage is used to prioritise when patients are seen. Patients may not understand the triage process and have strong views on how to improve their experience.
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