Open Access“OPER.TEN” Transform Emergency Now! - facing Covid-19 with Open Innovation and Human Centered Design
Author(s) -
Giuseppe Mincolelli,
Nicolò Cocchi,
Clio Dosi,
Matteo Vignoli
Publication year - 2020
Publication title -
strategic design research journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.24
H-Index - 3
ISSN - 1984-2988
DOI - 10.4013/sdrj.2020.133.28
Subject(s) - implementation , covid-19 , pandemic , government (linguistics) , face (sociological concept) , computer science , engineering management , process management , business , engineering , software engineering , sociology , medicine , virology , social science , linguistics , philosophy , disease , pathology , outbreak , infectious disease (medical specialty)
The paper presents “OPER.TEN”, a 10 days program that hybridized Human Centered Design (HCD) with Open innovation (OI), developed in response to the Covid-19 pandemic. The program adapted a HCD methodology so that the design teams could face the challenges of designing during a pandemic, such as relying on remote interactions only. Methodological challenges are presented as well as tools and methods developed to overcome those challenges. To ensure fast implementation of the results, the HCD methodology was hybridized with pillars of OI by involving stakeholders of the territory that could participate with implementation capacity. The final network involved Universities, Companies, Municipality, and Government. After the design phase, 3 of 4 solutions were successfully implemented in 40 days. Results report how to hybridize a HCD with OI to push rapid implementations.
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