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Introduction: the emergence of failures in transport organization is related to the lack of planning by the managers responsible for the distribution of financial resources, which causes numerous losses to patients and health professionals, particularly in the context of primary care.Objective: identifying the availability of transport for users in cases of urgency in Basic Units according to the reported by nurses.Method: this is a study of a qualitative approach, performed with 08 nurses of the Family Health Strategy. Data were collected through interviews with structured questionnaire and analyzed according to Thematic Content Analysis.Results: the data emerged from the interviews state that there is the provision of transport; however, these are inappropriate, because the type and the waiting time, particularly for the units of the countryside.Conclusion: the lack of adequate transport takes to a deficit in user’s healthcare, requiring a greater commitment of managers with planning and health management in their municipality.

The sight of the nurse about the availability of transport services in the urgencies of the primary health care