Open AccessEvaluación de la percepción de los servicios públicos en Colombia mediante Text Mining vía Twitter
Author(s) -
Carlos Eduardo Gomez Rivera,
Dante Conti,
Juan Guillermo Jaramillo Yepes,
Victoria Eugenia Ospina Becerra
Publication year - 2022
Publication title -
revista de investigación en tecnologías de la información
Language(s) - Spanish
Resource type - Journals
ISSN - 2387-0893
DOI - 10.36825/riti.10.22.004
Subject(s) - service (business) , customer service , perception , service provider , sentiment analysis , computer science , polarity (international relations) , business , marketing , artificial intelligence , psychology , genetics , neuroscience , biology , cell