Aprovechamiento del marketing digital como estrategia para generar ventaja competitiva en la pequeña empresa de Sinaloa
Author(s) -
Omar Valdez Palazuelos,
Luis Alberto Sánchez Beltrán
Publication year - 2019
Publication title -
revista de investigación en tecnologías de la información
Language(s) - English
Resource type - Journals
ISSN - 2387-0893
DOI - 10.36825/riti.07.14.023
Subject(s) - business , competitive advantage , business administration , marketing , digital marketing
The present investigation poses as an objective to describe how integrating Digital Marketing contributes, in small businesses in Sinaloa to generate a competitive advantage. These companies due to the economic sector in which they are constituted, present technological lags and difficulties related to the use of technologies and it´s difficult for them to join this new modality of doing business. An analysis is carried out on 20 small companies in the city of Culiacán, Sinaloa, Mexico; with data collection techniques through documentary observation, the direct application of semi-structured surveys and interviews to managers or business owners. It is concluded that the use of Digital Marketing is important for to improve performance of a more effective commercial administration that retributes in the sales increase, also it is detected a lack of training on the use of digital resources by managers or business owners and that this limits the use of Digital Marketing in the small Sinaloense company.
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