South African fuel industry, customer perceptions and satisfaction, and their impact on customer loyalty and repurchase intention
Author(s) -
Freddy Marilahimbilu Mgiba,
K. Madela
Publication year - 2020
Publication title -
journal of contemporary management
Language(s) - English
Resource type - Journals
ISSN - 1815-7440
DOI - 10.35683/jcm19098.54
Subject(s) - business , customer satisfaction , loyalty , loyalty business model , marketing , perception , customer retention , advertising , psychology , service quality , neuroscience , service (business)
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