A Study on Customer Satisfaction towards Net Banking Service with reference to Tiruchirappalli City

Internet Banking is the wave of the future, in India all banks need to be realized in the postliberalization period and it is order to continue the viable and to deliver the top provisions to their consumers and they must to have the updated information in place. Irrespective of their proprietorship status and overall they will give the supreme importance to placement and the technical developments. The usages of ATMs is in the following terms: “online collection, plastic money, payment services, (electronic fund transfer, clearing services) document management systems, smartcards, branch networking and internet banking and also the other results of their creativity of industrial up gradation”. Using a descriptive study, the data‟s are collected through primary data from 120 net banking users in Tiruchirappalli city. The respondents are selected using a simple random sampling. The result of the study found that availability of information on net banking, the significant to adopting and use of net banking by customers.