Open AccessCUSTOMER RELATIONSHIP MANAGEMENT AND BUSINESS STRATEGIES
Author(s) -
Rozitta Chittaie
Publication year - 2012
Publication title -
international journal of organizational leadership
Language(s) - English
Resource type - Journals
eISSN - 2383-1103
pISSN - 2345-6744
DOI - 10.33844/ijol.2012.60210
Subject(s) - business , marketing , profitability index , competitive advantage , customer retention , profit (economics) , customer satisfaction , loyalty , customer relationship management , customer profitability , loyalty business model , customer to customer , industrial organization , economics , service quality , service (business) , finance , microeconomics
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom