Experiences of mid-level managers in student affairs : a qualitative study

Although there is some research on mid-level managers in student affairs, there is little information on their personal experiences of supervision. The primary purpose of this qualitative research study is to understand their experiences and examine them through the lens of synergistic supervision (Winston and Creamer, 2002). Synergistic supervision is the idea of a shared relationship between the supervisor and supervisee. This study also examined training given to mid-level managers. The findings include the three major themes. They are training and preparation, relationship, and support. Implications for practice are discussed.