The need for improved information exchange between family planning providers and clients

Achieving the “120 by 20” goal laid out by Family Planning 2020 (FP2020) requires not only helping never-users to initiate contraceptive use, but also reducing high contraceptive discontinuation among current users. The information exchange between family planning (FP) providers and clients is a critical component of reaching this goal. FP2020 has identified 17 core indicators to track progress made by FP programs. Among these is the Method Information Index (MII), which reflects some aspects of contraceptive information exchanged between providers and clients. The purpose of this study is to address the following issues: how the MII varies among countries, how it changes between two surveys in the same country, how it varies by type of method and women’s characteristics, and whether any specific subgroups are responsible for observed changes in the MII between two surveys in a country.