Documents et espaces de communication numériques dans un environnement support de projets entre apprenants

Electronic documents and electronic communication spaces hold a key position in CSCL (Computer Supported Collaborative Learning) enviro nments. They allow information exchange and knowledge sharing between learners. In t his paper, we present two approaches to tackle them. The first one deals with the use of structured documents by templates to make them easier to write and read. The second approach cautomatic analysis of semi- structured communication in order to determine soci al behavior profiles of learners. MOTS-CLES : formation a distance, CSCL, gabarits de documents, analyse automatique de conversations mediatisees, profils de comportementa ux sociaux