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This article asserts the importance of public participation in local government, through social action research, in order to achieve good governance. We examine how bad local governance negatively impacts the socio-economic development trajectory of communities. Based on fieldwork conducted in the Eastern Cape province of South Africa, this article illustrates the transformative role participatory processes and good governance played as peacebuilding mechanisms to achieve positive peace in the Mbizana local municipality. The municipality’s geography spans from deep rural areas to the urban central business district (CBD). A mixed qual-quant methodology with a phased rollout was applied to engage the local government and communities involved, and target with precision the lived reality of the residents. The findings of the study point to the transformative nature of the local participatory processes that entailed building confidence between the municipal authorities, the NGO Good Governance Africa (GGA) and the Mbizana community, and new ideas on how to facilitate public participation. Our conclusion is that civil society organisations should build trust with local authorities in communities for public participation interventions to be successful. This outlook differs to perceiving local authorities as a threat or barrier to direct interventions. The combination of participatory processes and good governance restored the community’s confidence in the municipality through shared governance information and capacity building. This hybrid approach can be replicated and applied to promote sustainable peace in communities that face similar challenges.

Peacebuilding through Public Participation Mechanisms in Local Government: The Case Study of Mbizana Local Municipality, South Africa