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This paper focuses on transnational information systems (TIS) that cross organisational as well as international boundaries. Such systems are being built and used in increasing numbers, but very little attention has been paid to US in the literature. This paper describes an empirical study which gathered case study data from four TIS projects. The data were used to describe problems encountered during TIS development and management and to discuss solutions found for those problems. An interesting finding was that organisations tend to address difficulties by lowering the level of aspiration of the TIS rather than addressing difficulties head-on

Towards Guidelines for Development and Management of Transnational Information Systems