Open AccessAn Investigation of Information Technology-Enabled Remote Management and Remote Work Issues
Author(s) -
D. Sandy Staples
Publication year - 1997
Publication title -
ajis. australasian journal of information systems/ajis. australian journal of information systems/australian journal of information systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.351
H-Index - 18
eISSN - 1326-2238
pISSN - 1039-7841
DOI - 10.3127/ajis.v4i2.362
Subject(s) - coaching , teamwork , job satisfaction , knowledge management , work (physics) , key (lock) , phase (matter) , information technology , business , psychology , computer science , engineering , management , computer security , social psychology , chemistry , organic chemistry , economics , psychotherapist , mechanical engineering , operating system
A two phase research study was done to investigate remote work and remote management issues. In Phase 1, focus groups were carried out with remote managers and remote employees to identify key issues. The most common key issues dealt with communications, information technology, leadership and coaching, teamwork, building trust, and performance management. In the second phase, a questionnaire was used to test hypotheses developed from phase 1. The findings supported that higher trust leads to higher job satisfaction and lower job stress, and that more communication between the manager and the remote employee develops higher levels of employee organizational commitment
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