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Success Factors and Measures for Public Sector IS/IT Co-Sourcing Contracts
Author(s) -
Erhan Edguer,
Graham Pervan
Publication year - 2004
Publication title -
ajis. australasian journal of information systems/ajis. australian journal of information systems/australian journal of information systems
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.351
H-Index - 18
eISSN - 1326-2238
pISSN - 1039-7841
DOI - 10.3127/ajis.v11i2.111
Subject(s) - outsourcing , business , vendor , government (linguistics) , negotiation , strategic sourcing , insourcing , critical success factor , private sector , public sector , marketing , industrial organization , public relations , economics , economic growth , strategic planning , linguistics , philosophy , strategic financial management , economy , political science , law
The main objective of this research was to explore the effectiveness of contract negotiations between buyers and suppliers in small government organizations, which collectively outsource their IS/IT activities to a single outsourcing vendor, usually referred to as ‘co-sourcing’. A major finding of this study was that organizations could have a successful co-sourcing arrangement by determining and putting into practice certain critical success factors. This research was the first study of government co-sourcing arrangements in Australia that aimed to identify the success of a contract and the critical factors that affected it. In this regard, it can contribute to the existing body of knowledge in co-sourcing activities that have been growing rapidly in government departments as well as in the private sector

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