Strategi Tata Kelola Perencanaan dan Pemanfaatan TIK Guna Mendukung Peningkatan Kualitas SPBE di BSN

In the current 4.0 era, the use of information technology is a must for the National Standardization Agency (BSN) to support efficiency, effectiveness and improvement of services to the public. Currently BSN has utilized technology in almost all work units, but the utilization of information technology has not been supported by the availability of good governance and planning, both in terms of supporting human resources (HR), financial planning and technical planning. Many overlaps in the use of information technology between work units in BSN due to the lack of good governance and planning for the use of ICT. This also affects the results of evaluating the application of the Sistem Pemerintahan Berbasis Elektronik (SPBE) in 2018 with an index value of 2.27 with the “Cukup” category. Therefore, it is necessary to evaluate the use of ICT in the BSN environment by conducting a survey of the use of information and communication technology in 2019 of all work units in the BSN environment as a first step in making improvements both in terms of policy,good governance and electronic-based services. The results of the survey data processing are also used as a basis for consideration of evaluating the strategy and management of ICT utilization planning in BSN adjusted according to the BSN SPBE master plan. The scope of this research is only limited to the SPBE Internal Policy where the end result is a policy that has been determined by the Head of BSN in the form of a Decree of the Head of the National Standardization Agency Number 316A / KEP / BSN / 7/2019 concerning Statement of Internal Policy in Sistem Pemerintahan Berbasis Elektronik Services.