Factores determinantes de la reputación gubernamental: una ponderación a través del algoritmo de Saaty

The low levels of approval from both governments and authorities around the world reflects a problem of political legitimacy. The success of an organization relies partially on its reputation, on how the organization is perceived by its stakeholders. The objective of the study is to discover the main elements of government reputation, the analytical hierarchy process (Saat’s Algorithm) was implemented based on the literature review, including more than 30 papers. Finding government performance, ethical behavior, the leadership of the authorities and government communication as the most influential variables of government reputation.