The application of mobile phone APP in the follow-up management of hospital

Article history Received: 10 June 2020 Accepted: 11 June 2020 Published Online: 30 June 2020 Objective: Explore the application of mobile phone APP in the follow-up management of hospital in the information age, to build a harmonious doctor-patient relationship,improve the effective follow-up rate and promote the rehabilitation of patients. Methods: Compare and analyze the traditional telephone follow-up mode and the mode of mobile phone APP with telephone follow-ups. Results: In 2016,with telephone follow-ups only,the effective rate was 91.3%, the patient satisfaction rate was 92.6%. In 2017,besides telephone follow-ups, we used mobile phone APP,the effective follow-up rate got up to 96.2%,the satisfaction rate of patients got up to 98.1%. Conclusion: Compared with the traditional follow-up model, mobile phone APP follow-up model can improve the clinical follow-up service and the compliance of patients, help to reduce failures of follow-up.With mobile phone APP, it’s much more convenient and effective for doctors to communicate with patients,and it is better for the rehabilitation of patients with disease.