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Resumen El objetivo del articulo es caracterizar el estandar Business Process Model and Notation BPMN, como herramienta grafica para el modelado de los procesos de negocio de una organizacion, y realizar un analisis critico de las posibilidades que ofrece, identificando sus ventajas y desventajas para representar adecuadamente aspectos como actores, actividades, eventos, flujos de trabajo, controles y recursos entre otros. Para verificar la funcionalidad que ofrece BPMN, se uso como caso de estudio ‘Alquiler de Vehiculos’, que incluye los procesos basicos de compra, gestion, alquiler y venta de vehiculo. Se encontro que la version BPMN 2.0, incluye un conjunto de prestaciones adicionales que permiten modelar en forma completa y precisa los procesos de negocio, condicion necesaria para que a partir de estos modelos se pueda implementar correctamente el sistema de gestion de procesos de negocio, utilizando una herramienta valida para tal fin. Se concluye que BPMN es una herramienta sencilla, facil de comprender, pero con una gran potencialidad para el modelado de procesos de cualquier tipo de organizacion. Palabras Clave: Business Process Management BPM, Business Process Model and Notation BPMN, Alquiler de Vehiculos, Business Process Management Suite BPMS . Abstract The aim of this paper is to describe the standard Business Process Model and Notation BPMN, graphic tool for modeling business processes of an organization, and critical analysis of the possibilities, identifying advantages and disadvantages to adequately represent aspects as actors, activities, events, workflows, controls and resources among others. To verify the functionality offered BPMN, is used as a case study ‘Rent a Car’, which includes the basic processes of acquisition, management, leasing and sale of vehicle. We found that this standard, particularly BPMN version 2.0, includes a set of additional features that allow you to model a complete and accurate business processes, necessary condition for that since these models are able to successfully implement the business process management system, using a valid tool for this purpose. We conclude that BPMN is a simple tool, easy to understand, but with a great potential for modeling processes of any type of organization. Keywords : Business Process Management BPM, Business Process Model and Notation BPMN, Rent a Car, Business Process Management Suite BPMS .

Análisis de BPMN como herramienta integral para el Modelado de Procesos de Negocio [Analysis of BPMN as Integral Tool for Business Process Modeling]