Patients' Satisfaction in Hospitals of Iran: A systematic Review and Meta-Analysis

Results: In this study, overall rate of patients' satisfaction (year 2018), was obtained to be 14.1% (95% CI: 11.6%-17.2%). The highest level of patients' satisfaction, was recorded in educational hospitals of Tehran in 2009, was 65.1% (95% Cl: 56.2%-73.1%) and the lowest patients' satisfaction, was found in educational hospitals of Ahvaz (year 2015), 0.2% (95% Cl: 0%-6.2%). A significant statistical correlation was observed between year of assessment, sample size, and patients' satisfaction (p<0.05).