THE INFLUENCE OF APPLICATION OF “CLEAN VALUE” AND THE EMPOWERMENT OF EMPLOYEE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMPLOYEE PERFORMANCE AT PT PERTAMINA MARKETING OPERATION REGION V SURABAYA
Author(s) -
Moh Alfian,
I Gede Arimbawa,
Elok Damayanti
Publication year - 2019
Publication title -
journal of world conference (jwc)
Language(s) - English
Resource type - Journals
ISSN - 2656-1174
DOI - 10.29138/prd.v1i2.146
Subject(s) - organizational citizenship behavior , employee empowerment , empowerment , citizenship , employee research , business , employee engagement , population , organizational culture , sample (material) , value (mathematics) , organizational commitment , data collection , marketing , business administration , public relations , psychology , social psychology , sociology , political science , mathematics , statistics , chemistry , demography , chromatography , politics , law , social science
This study aims to analyze the effect of applying clean values, employee empowerment towards organizational citizenship behavior with employee performance. This type of research used a quantitative approach. Data collection used interviews, observation and questionnaire dissemination. The population of this research were employees of PT. Pertamina MORV Surabaya with a sample of 135 respondents from 204 employees. The analytical method used the application of SmartPLS (Partial Least Square). Based on the results of the study, it can be concluded clean value management, employee empowerment have a significant effect on organizational citizenship behavior. Clean values, empowerment, organizational citizenship behavior have a significant effect on employee performance.
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